Lieh

I want to cancel my membership because I can´t afford it anymore. I purchased it 3 years ago, but I never used it. I didn´t contact a rental  or resale company,  I wasn´t scammed as other clients in this webpage, I only want to cancel my contract because I have other  expenses and I can´t Keep  paying for the maintenances fees

Max

My wife and I felt pressured by Pueblo Bonito and we purchased a membership. When we got back to the hotel, we were smart and read the whole contract and didn’t like what we saw. We went back the next day in order to cancel the membership. They tried to deny us the right to cancel our membership, saying it was non-refundable, but we wouldn’t leave until they cancelled our membership. If you bought a membership and you are in your period of 5 days, fight for your rights. 

Amy

My husband went to Mexico last month and was invited to a timeshare presentation at Pueblo Bonito. He went with his sister and both of them bought a membership and now feel they were cheated. My husband works almost the whole day and does not have time to investigate how to cancel the contract, that’s why I´m helping him to find a solution. If somebody purchased at Pueblo Bonito too, and knows how to get rid of this contract, please let me know.

Fernanda Gonzalez

Adquirimos un tiempo compartido en Los Cabos hace aproximadamente un mes por medio de trucos verbales y ahora no nos permiten cancelar el contrato a menos que perdamos el 35% del total de la venta.

Leslie

I have just purchased a membership at Pueblo Bonito and I already don´t want it. I´m scared because I read a lot of bad comments about it. I bought the membership because I wanted it for  vacations but when the sales person told me that I could rent my weeks I thought it was a good idea  and that was the reason for which I bought the membership. I haven´t had a problem with the resort yet, but I dont want to wait until I have one. At this point, I’m within my 5 day recsission period and I think it is a good time to act and cancel my membership but I have some doubts about how to do it. If somebody can assist me I would really appreciate it!

Nancy Watrous

We purchased Villa #33 in the Montecristo Estates in 2006. At the time of purchase we were told there would be 2 different golf courses in our developement. In fact, we are in possession of the "Draft Master Developement Plan" showing the 2 golf courses. We were at the villa this August 2010 and where they show  Phase 1 East 18 hole golf course there are now houses. We serious doubt there will ever be a golf course in the entire developement. In addition, we are being charged exorbitant maintenance fees when in fact articles are not being replace or repaired, they are being transferred from house to house. The computer in our house says it belongs in Villa #27. They are moving items around depending on occupancy and charging the owners for repairs they are not making. They are not fixing anything. Owners are being charged for the Letty Coppel Foundation when we use the villa and in our maintenance fees without the owners consent. They tack this charge on your bill as a daily rate. We refused to pay that charge and will contact Member Services this year and refuse to pay this charge in our maintenance fees. Obviously the salesman, Mark Maurer sold us a "Bill of Goods".   

Nancy

Cuando nosotros fuimos invitados a la presentación en pueblo bonito jamás  nos imaginamos  a que nos estabas enfrentando de haber sabido que las cosas serían así jamás hubiéramos asistidos. Nos vendieron una membresía con puras mentiras jamás nos  dijeron algo sobre mantenimiento, o las condiciones para poder hacer uso de nuestra membresía, ahora que hemos leído con detalle nuestro contrato no estamos para nada de acuerdo con lo que estamos pagando, tengan mucho cuidado y lean muy bien su contrato antes de firmarlo es el mejor consejo que puedo darles.

John

I was up date with all my payments for my membership at pueblo bonito and at the moment that I called to make a reservation they told me that to can make a reservation I need to be update with all my payments I  told her that I did all my payments and the lady told me that there is a payment that I didn’t pay she said that it was a “especial fee” I´m do not going to pay  all the fees that they invented just because they had a bad year.

Susan

Pueblo bonito lie to us and sold us  a membership with lies,  the salesman told us  several lies  but none of them were in writing , the writing inf the contract is so small that we were not  able to read it, also  they pushed   us to sign the contract  and they never told us that we have 5 day to cancel the contract , we have read some articles on internet and we discover that several people are victim of this resorts, now we are looking the way to cancel our contract but it seems it is not so easy but we still keep fighting, if somebody knows the way and can help us please let us know.

Greg

When we bought a membership at pueblo bonito the sales person took  a property that we owned as a part of our payment and we made a payment for $8,000 , 6 months later the seller called us and said if we wanted the old property we need to pay him $7,500  we told him that we don´t wanted that property anymore and that we accorded that he would sell our old property and we only have to pay  the rest of the  bill, but now he told us that we have to pay $7,500 more for our old membership and  also we have to pay the total purchase price for our pueblo bonito membership.

Maya

We still waiting for our check for our villa del palmar timeshare that the salesman from pueblo bonito told us we were going to get, he told us that he would sell our timeshare in 120 days,  and with that money we could pay our current timeshare with pueblo bonito, at this moment are more than 120 days and we haven´t received even a call from him, somebody know what we have to do in this situation?

Robert G

We purchased a membership  for $56,000,  we paid in full and we got back to the resort  because we had some problems and we wanted to cancel the  membership , the  manager suggested us that we should upgrade our membership he told us several lies of course we believed him and we paid more money .

Nancy

My husband and  I purchased a membership at pueblo bonito  and we come back to the resort the next day because we read on internet that we have 5 days to cancel our membership, we asked for our sales person but the lady on the front desk told us that he wasn´t there so we told she that we would back later, so we back later and she told us the same story  in that moment we noticed that she was liying us and he was hidinf from us. When we got back home we until on our 5 days we sent a  complaint later to profeco and we emailed them to but we haven´t received  news yet, we are worries because we want to know if we did  the  correct process to cancel our membership.

Steve

How we can out of our timeshare , if we don’t have a proof,  our salesman told us a lot of promises but all of them were verbal, we believed him and now we are paying the price.

Tim

Our  seller form pueblo bonito told us that he would rent our weeks and 1 weeks later when we called him he told us that we have to pay a fee for this happen , we do not want  to pay more money and we need to rent the weeks to can afford the membership . Please help us, we need an advise.

Caroline

We have  a timeshare contract with pueblo bonito. We didn´t want it, they  took advantage of us, they gave us a lot of  tequila and we got  drunk, also they told us several lies, they told us that we could sell it back  if   we are not satisfied with the membership. We have contacted pueblo bonito but they said that  they don’t want it either and that we have a contract with them and we have to honored .

lorraine +bob

your not ripping us off. i believed jim kerns and he took our last bit of vacation money said that he would sell our existing timeshare and either way we would not loose our money . well its been a long time over a year . we just put our very last call to them asking for our money back or for them to give us what they promised. if not so help me god we are taking the next flight out to kick ass.........  man up do what you promised. if not you are going to regret the day that you lied to us.

LORRAINE +ROBERT MAGARIAN

your not ripping us off. i believed jim kerns and he took our last bit of vacation money said that he would sell our existing timeshare and either way we would not loose our money . well its been a long time over a year . we just put our very last call to them asking for our money back or for them to give us what they promised. if not so help me god we are taking the next flight out to kick ass.........  man up do what you promised. if not you are going to regret the day that you lied to us.

Anely

I bought at pueblo bonito, the seller told that my purchased  wasnt a timeshare, he told me that my purchased was an investment a “good investment” an as the rest of the  tourist I believed  in him and now I have a timeshare. I know there are ways to get out of this  bad purchased.

Susan

My mother and I purchased a membership at pueblo bonito, we bought the membership because we thought that the resort was a  very nice place and because the salesman told us that he would sell our  royal elite timeshare for more than we paid for our pueblo bonito timeshare, we  saw this timeshare as a big opportunity  and we believe in  their lies.

Robert

I purchased a  membership at pueblo bonito and they told me that they would rent out my weeks   but my weeks weren´t rent so I went back  with the intention of selling it back  to them because they told  me back at the day of the presentation that I could, but this second time that I went they said that it would be easier  to rent my weeks if I upgrade my membership, and I did but now I realize that it is the same thing nothing gets better  and I  don`t want it anymore.

Nadler

I bought a membership at Pueblo bonito the seller told me that they would rent my old timeshare and with that money I can´t paid the rest of my membership of course nothing of that happened and I have to pay the full membership. What I can do ?

Angie

Pueblo  bonito deceived  us into buying something under false promises, we spend more than $5,000 Us dollars in something that we don`t wanted  and now we are stuck in this contract. Please contact us to get a resolution on our case.

Dan

I  been triying to contact the salesperson from Pueblo Bonito who sold us our membership but, we weren`t able to do it. We read some comments in your webpage and we know that is a typical attitude from them. I don’t want the membership anymore but I don’t want my credit report to be affected, What I should do?

Ana

I`m looking  for my full reimburse of money ,I was taken advantage by pueblo bonito , we sent all documents required to Profeco  to cancel our contract but they couldn’t do anything for us . I would like to have a consultation regarding my situation.

Kathleen

I´m very concern  because I  thought that I could pay in full my membership with  my other timeshare that pueblo bonito promised me to  sell, I have other expenses and I can´t give afford paying a expensive membership  as Pueblo Bonito, they are not honoring what they told me. I have  called the resort to cancel my membership but they  don´t  answer my calls.

Arthur

I´m in my 5 days cancellation period and I would like to cancel my contract with pueblo bonito. I read some of your articles and I am interested, I would like to take some  advice from you  by you because you are experts and you could help me to improve the  cancellation process  and get my full reimburse.

Arthur

I´m in my 5 days cancellation period and I would like to cancel my contract with pueblo bonito. I read some of your articles and I am interested, I would like to take some  advice from you  by you because you are experts and you could help me to improve the  cancellation process  and get my full reimburse.

Linda

I don´t recommend pueblo bonito they lied to me and took my Money in a dishonest way, they sold me a membership as a investment, I told them that I already had a timeshare and that I did not wanted another one they told me that I could use both and I could rent my weeks at pueblo bonito because is a new system that could generate a profit. I been waiting for 3 years for the profit they promised me and until now I haven´t received a penny.

Sandra

I want to cancel my contract  with  pueblo bonito, I couldn`t   rent my weeks and each year that passes  I`m spending more money in something that it is not a good investment for me, I would appreciate if you could contact me to discuss my  case, thanks.

Ann Marie

I purchased a timeshare at pueblo bonito, I realize that is not a good investment for me, I have 2 years trying to rent it , I paid an upfront fee  to a rental company and it doesn’t work, I tried by ebay too but it did not work neither. I think the best solution for me is canceling it.

Mark

I would like to cancel my contract, I was victim of a timeshare scam  and I want to get rid of this timeshare contract. I never felt this way, so frustrated and disappointed for the purchase that I did.

Angel

I went to pueblo bonito to cancel my membership because I realize that it is not profitable as the seller told me when I purchased my membership, last time that I visited   the resort the seller told me that what I should upgrade my membership to  take full advantage of the resort and it will be easier to  rent my weeks, I told the seller that I will think about it. Should I upgrade my timeshare?

Bonnie

William

1 month ago my wife and I went to Vallarta to spend a good time for vacation; everything was nice until we were invited to a timeshare presentation at pueblo Bonito. We didn’t want to be impolite, so we said yes to the seller. First bad thing: the seller told us that the presentation was going to  take us 1 hour, that was a lie, the presentation took  us 5 hours!! My wife and I were so disgusted, then they didn´t let us go, we saw several  sellers  trying  to convinced us to buy a membership, finally we meet a  friendly seller  that we thought was a nice person and we signed  the contract, they promised us  that we would receive earnings for or what we bought and  that was another lie!! All the presentation was a totally farce. TOURIST IF YOU GO TO VALLARTA, DON´T GO TO PUEBLO BONITO, THEY ARE CRIMINALS, THEY ONLY WANT YOU MONEY, AVOID BEEN SCAMMED!!

Peter

Actualmente vivo en Santa clara California, pero fui de vacaciones a Cancun, a mí siempre me ha gustado mucho México, pero esta última vez que fui regrese muy desanimado. Fui invitado a una presentación de tiempo compartido en pueblo bonito, yo no tenía muchas ganas de ir pero mi esposa insistió y decidimos ir, la presentación estuvo muy larga y nos hicieron desperdiciar toda nuestra mañana ahí, pero lo peor no fue eso, fuimos convencidos de comprar una membresia la cual no queríamos, pero nos presionaron tanto y nos hablaron maravillas de ella que terminamos comprándola. Ahora visitando sitios como este me doy cuenta que no fuimos los únicos que nos sentimos en esas condiciones y también estamos buscando la cancelación de nuestro contrato, si alguien puede ayudarnos por favor infórmenos, compramos $ 25000 y fue hace 2 semanas.

Anna

My sister and  I were victims of  Pueblo Bonito timeshare scam in los Cabos in April 2009. We were told many lies and cannot afford to keep paying maintenances fees. Could you help us to cancel it?

Richard

I was scammed by pueblo bonito, they told me that they will rent my weeks but 1 year later they didn´t, so I went back to ask what was going on, but they convinced me that it would be easier to rent my weeks if I upgraded my membership, so I did, I paid extra money and until now I didn´t get to rent my weeks, I been scammed again.

Richard

I was scammed by pueblo bonito, they told me that they will rent my weeks but 1 year later they didn´t, so I went back to ask what was going on, but they convinced me that it would be easier to rent my weeks if I upgraded my membership, so I did, I paid extra money and until now I didn´t get to rent my weeks, I been scammed again.

Maggie Moreno

 Porfavor no compren esto, es una completa estafa, lo que te prometen no es verdad, la persona que te lo vende, al principio se ve muy mono, pero en cuanto tienes dudas te mandan por un tubo. No les importa que canceles, pues ellos se quedan con tu anticipo. Ojala y alguien les ponga un alto a esta cadena, pues esto causa unicamente opiniones negativas para nuestro país.

Jessy

My parents  went to Mexico for vacations, and they came back home very worried because they bought a timeshare at pueblo bonito. They thought that it was a good purchase because they were having economic problems and the seller told them that a timeshare is a good investment and they can make easy money renting their weeks, now  they asked me for help because they found several negative comments on internet and they are afraid that the comments were true.

Julian

We purchased a membership at pueblo bonito but we were mislead  to believe something different, my husband and I  decided not to pay the next maintenance, because we don’t want this  membership anymore. Is there a way that the resort can affect us if we stop paying the maintenances fees?

Dennis

We have been waiting for our money since we bought our membership at pueblo bonito 5 years ago, they promised us  $1700 per week and we bought 5 weeks, we paid  a fee for a  rental company and we have been paying our maintenance fees  on time. We have called  the resort  to ask about our $8500 per year and  the only thing that they said it´s that they are not responsible for the rent of our  weeks, that we have to contact our rental company. They are washing their hands and so far we are the ones getting scam.

Jhon

We were scammed by pueblo bonito and the manager told us that they will reimburse our money, that was 4 months ago and we have not received nothing yet, what should we  do now?

Pamela

I went to a Pueblo Bonito timeshare presentation , I told to the salesman that I already have a membership at  Velas Vallarta and I have almost a year trying to sell it, the salesman told me that he knew a good company that can help me to sell my current timeshare.
I signed 2 contracts, one for pueblo bonito membership and the other one for the selling of my current timeshare. I have been calling to Pueblo Bonito and they don´t have news about the selling of my first timeshare property since I bought Pueblo Bonito´s membership 7 months ago.

Jerry

We purchased a timeshare in Pueblo Bonito, when we got back and  read the contract we found that all “the good deals” that we did, about renting our weeks and selling our timeshare, they weren´t  in the contract.
At that time my wife  wasn´t  feeling sure about buying a timeshare , now we feel  very sad and disappointed, we can´t  believe the way in which these people act , making bad to the others, all just to get money from the people.

Kris

Pueblo bonito sold us a timeshare on agreement that they would purchase my existing timeshare. They made guarantees that our timeshare would be purchased within 90 days from day we signed.  It has been 4 months since we signed and we haven´t received nothing yet.

Kelly

My husband and I purchased a timeshare. We were told that we would receive 2 bonus weeks every other year at Pueblo Bonito , We were also guaranteed to be a part of their rental program and could rent out our timeshare every other year rather than use it and we would certainly make a profit.
Now we are being told by Pueblo Bonito Premier that no such bonus weeks exist for those prices. We only purchased the timeshare for the promised bonus weeks and rental program.

Sharon

My husband and I signed  a timeshare contract on May 20. Same experience as  the rest  of you. We were so foolish no one needs to tell us that. But I will not stop until I receive the full reimbursement of my earnest money deposit.

Gerry

We purchased a fractional home at Monte Cristo Estates in Cabo San Lucas, MX. When we used it for the first time, within weeks of its completion, we discovered that they had significantly changed the layout of the resort putting our home next to business office. We asked for our money back in accordance with the terms of the contract and have gotten no results. They have violated the the contract and should return our money. They claim they have not breach the contract and denied any request made. Ernesto Coppel and their family are making themselves rich by stealing money from honest, hard working Americans. 

Janice

I have a Pueblo Bonito sunset timeshare, for the past 2 years and I need to cancel it, I got a presidential suite, the sales person told me I could get the same capacity of people if I was going somewhere else, She was hard on the RCI and the extra time that I could get, now the resorts available on the initial book of RCI are getting smaller every year and principal cities in other countries are not available and is not where to go.

Beth

My friend and I purchased a time share at Pueblo Bonito Sunset Beach just over 2 years ago, and we have been kicking ourselves ever since. I wish we would have contacted you right then! This year I had booked a week in February, and then called in January to say that I couldn't make that week and wanted to reschedule. They said no problem, and suggested I call back when I knew when I wanted to reschedule for. Beth tried to call and reschedule and they told us our week was booked for February, and that we wouldn't be able to reschedule this year. They have since cancelled our contract and have probably sold our timeshare to another unsuspecting victim. I would be happy to supply you with any/all paperwork that we have. Thank you!

Javier Medina

Plase help I bought a fractional at Torrenza in Mazatlan and they have not built the tower what can I do? I already payed 110,000 dlls

Edith

We were told this timeshare would be a tax write off, that we would have one permanent week and additional weeks for free (wrong you can rent and paym, just like at a hotel), taht we could rent our weeks, etcetc.  They even changes the lcoation of where we were supposed to stay on our paperwork.

Laurie

HELLO
WE ARE OWNERS ARE PUEBLO BONITO SUNSET BEACH - CABO WE NEED HELP!
WE CANNOT MAKE A RESERVATION AS THEY ARE ALWAYS BOOKED.  WE HAVE 2 WEEKS A YEAR, BUT THEY ARE ALWAYS BOOKED SO WE CAN'T USE IT.